Shipping Policy

Effective Date: 3/10/2025

At Saved Soles, we strive to provide a smooth and reliable shipping experience. Our Shipping Policy outlines how we process, deliver, and charge for shipments.

1. Shipping Methods & Delivery Times

We offer the following shipping methods:

Standard Shipping: Typically delivered within 5-7 business days.
Expedited Shipping: Typically delivered within 2-3 business days.
Overnight Shipping: Delivered the next business day for orders placed before 2:00 PM.

Please note: Delivery times may vary depending on location, product availability, and shipping method selected.

2. Shipping Rates

Shipping rates are calculated during checkout based on the weight of your order, delivery address, and selected shipping method. The rates are provided before finalizing your purchase.

3. Order Processing

Orders are processed Monday through Friday, excluding holidays. Orders placed on weekends or holidays will be processed the next business day.
Order Confirmation: Once your order is placed, you will receive an email confirming your purchase.
Shipping Confirmation: You will receive a tracking number via email once your order has been shipped.

4. International Shipping

We are happy to offer international shipping to select countries. Shipping times and rates may vary based on the destination country. You will be able to view international shipping costs during checkout.

Customs and Import Duties: For international orders, any customs duties, taxes, or import fees are the responsibility of the customer. These charges may vary by country and are not included in the purchase price or shipping cost.
Shipping Delays: Please note that customs processing times may affect delivery times.

5. Address Accuracy

Please double-check your shipping address to ensure accuracy. Saved Soles is not responsible for shipping delays or lost packages due to incorrect or incomplete addresses.

6. Shipping Delays

While we aim to process and deliver your order on time, certain factors like weather conditions, shipping carrier delays, or high order volumes may cause unforeseen delays.

7. Damaged or Lost Packages

If your order arrives damaged or is lost during transit, please contact us within 48 hours of receiving your shipment. We will work with the shipping carrier to resolve the issue.

8. Local Pickup

For local customers, we offer in-store pickup at our Saved Soles location:
1801 SW Wanamaker Rd, Suite G17, Topeka, Kansas 66606. You will be notified when your order is ready for pickup.

9. Contact Us

If you have any questions or need assistance with shipping, feel free to reach out to us:

📩 Email: savedsoles785@gmail.com
📍 Address: 1801 SW Wanamaker Rd, Suite G17, Topeka, Kansas 66606